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FAQ

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Question? Check out our answer.

  • How long can i get the feedbacks after we sent the inquiry? 

    We will reply you within 4 hours in working day.

  • Are you a direct manufacturer or trading company?

    We have a professional production factory, and at the same time we also have our own international trade department, we produce and sell by ourselves.

  • What products can you offer?

    We mainly produce a full range of cutting tools including drilling, milling, turning, boring and carbide CNC inserts.

  • What applications do your products relate to?

    Our product series are widely used in mold manufacturing, automotive, wind (nuclear) power generation, aerospace, rail transit and other fields.

  • Can you do customized products besides standard products?

    Yes, customized products are our advantage products. It can be customized according to the actual needs of customers to improve production efficiency.

  • How about the capacity of your company?

    Our factory has three production lines including steel tools, drilling tools and carbide CNC inserts, covering various tools from roughing to finishing as well as light cutting and heavy-duty cutting.

  • Can you offer free express delivery?

    Sorry, considering the cost we don't offer free delivery service. But we have a discount from our cooperated express company, such as TNT, DHL, UPS, FedEx etc.

  • Can you offer inserts?

    Yes. We have the professional production equipment and can offer the inserts by our own.

  • How about the delivery time?

    It depends on the order quantity. Normally, 1-3 days for stock, 10-20 days for standard and 30-50 days for customized.

  • Can you provide special tools?

    Yes. We can design and produce the special tools according to your drawings or samples.